FAQ2018-09-26T11:24:48+00:00

MOVING QUESTION & ANSWERs

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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Experienced Staff. Professional Moving. 20+ Years Of Online Mover Experience. Full Service Mover. A+ Rating By BBB. Highlights: Reliable & Professional Moving, Skilled & Experienced Staff, A+ BBB Accredited.  Rates as low as $399 subject to availability, move size, distance and location. Local and Long Distance Moves. Live Customer Support.

What are your payment terms?2018-09-22T13:33:07+00:00

Our Movers will accept payment for moving services by cash, check or credit card. They will also accept your certified check, traveler’s check, bank check or personal check. You may choose to pay at origin or destination — just let your Moving Agency Sales Representative know which you prefer.

Are your quotes no obligation?2018-09-22T13:45:27+00:00

Our moving quotes are completely free. We’ll give you a lot of options to choose the one that best fits your needs.

Do you offer storage services?2018-09-23T07:23:15+00:00

Yes, we will help you find Storage near your new home.

When you’re moving to a new home, you may need to rent a self-storage unit. This could be for any number of reasons including downsizing, renting while you’re building a home, storing a car or boat, or just having too much stuff! No matter why you need extra space, you can trust us to help you find trustworthy, reliable, and affordable mini storage facilities for your next move.

What Features Will I Get in a Storage Unit?

Self-storage facilities contain safe and secure units where you can store your belongings for a few months or many years. These self-storage facilities offer the convenience of being in your neighborhood, so your stuff is readily accessible when you need it, and they offer security and peace-of-mind with features like gated entry, 24-hour surveillance, and alarm systems. Depending on your storage needs, you can choose from units with amenities such as climate control, drive-up access, indoor storage, and 24-hour availability. Rent as long or as little as you need, it’s completely up to you.

How Much do Storage Units Cost to Rent?

Prices will vary for self-storage units depending on the size you need and amenities you choose. Some storage facilities will even offer a $1 first month rent incentive. Let Moving.com help you find one that fits both your size and cost needs.

Use our ‘Find Storage Now’ tool on this page. Just type in the zip code or your city and state of your new residence and click the ‘find storage’ button.  We will get you quotes from the closest storage unit facilities near your new home to compare. You can even sort them by star ratings from other people, their price, distance from your home, and filter by features such as climate control, drive-up access, and 24-hour access. Toggle between search for self-storage only facilities and ones that can house cars, boats, and RVs. All you have to do is choose the facility and unit that’s best for you.

How much notice do you need?2018-09-23T07:31:43+00:00

Yes, we will move you last minute.

We need to do it Monday through Friday.   It is pretty hard for us to get you a mover on Saturday or Sunday.
We have a lot of calls for last minute moves.  If you thought a regular move could get stressful, then try getting everything done in just a few days. As crazy as it may sound people are put in last minute move situations all the time. You’ll be tempted to just start throwing things in any container you can find, but resist that urge! Even though you only have a few days – or just a single day – putting together a plan of action first will help you get things done quickly and keep your sanity intact.

Take a few deep breaths. Ok, now let’s knock out your last minute move.

Last Minute Moving Checklist

When you have to make a move fast it’s more important than ever to keep organized and have a plan for how you’re going to tackle everything. Luckily, Square Cow Movers has experience moving within extremely tight deadlines and we’ve put together a list of to-dos for quick moves. We call these our Last Minute Moves.  Let us help you.  Get us involved quick.

Are our goods safe?2018-09-23T07:38:39+00:00

Here is a article give you some ideas on protecting your items.  Cinnamon Janzer is a journalist and writer based in Minneapolis. Her work has appeared in Fast Company, USA Today, New York magazine, and more. You can read more about her at www.cinnamon-janzer.com

Nothing can take away the thrill of finally moving into a new home quite as quickly as discovering that something you love was damaged in the process. What’s even worse? If it’s something you love that’s also very expensive to repair or replace.

Accidents do happen and you can’t control everything that occurs after you put your precious belongings on the moving truck. But you can take some safeguards to protect your stuff before the big day—and make sure that the watercolor painting you bought in Italy or your grandmother’s vintage vanity isn’t irreparably damaged in the process.

1. Determine what’s valuable to you

Sure, when you think of valuable items, you probably think of the fanciest things you own.  But Christine Daves, a certified professional organizer and owner of the Twin Cities–based Think Organized, wants you to expand your definition of “valuable.”

She considers items such as little ones’ favorite stuffed animals as precious when she’s organizing a client’s move.

“Kids are already going through such a big change,” Daves says. “If they have a specific teddy bear or something, it’s a valuable item if they need it to sleep.”

You should also pay special attention to necessities like prescription medications and important documents while relocating, she says. Replacing them can be a costly and stressful process—an emergency doctor’s appointment in a new city in order to refill a lost prescription won’t be cheap or easy.

2. Take an inventory—with photos

Once you’ve determined what’s valuable, make sure you write it all down and take photos of each item—even the paperwork and the pills. It’s tedious, we know, but you’ll be grateful for the visual proof in case something goes wrong (we’ll get to that in a bit).

3. Pack conspicuously

The No. 1 rule of packing is to label your boxes clearly. But when it comes to packing valuable items, Daves cautions against marking them in an obvious way.

“Don’t label a box ‘My Gold Jewelry,'” she says. “You want to think that everyone is honest and all of that, but it’s better to be safe than sorry.”

Another pro tip: Pack valuables in small boxes, advises Jon Daly, a mover with Matt’s Moving in Minneapolis.

“Big boxes are meant to be filled with a lot of goods,” he explains. “Keep valuables by themselves in smaller boxes so they can go on the top of the load.”

And, of course, you should hit up a moving supply store to buy packing materials, Daly says. They’ll have everything you’ll need—from bubble wrap to specialized boxes—to keep your precious items safe.

4. Keep your small valuables with you

That said, your best bet for protecting your valuables is to keep them off the moving truck entirely. That means transporting them to your new home in your car, or shoving them into your carry-on luggage if you’re flying. (Try to avoid checking these items, as they could disappear somewhere between Point A and Point B.)

In fact, Daves recommends keeping valuables on your person as much as you can while en route to your new digs—even if you’re just stopping in a restaurant for a bite to eat. Toss your precious jewelry and your expensive compact camera into a backpack that you can grab and take with you as you stop, instead of leaving it in the car, no matter how concealed it seems.

5. Leave the big or extra-special items to the pros

What about those bigger valuables that you can’t transport yourself? (For example, that dining table that’s been passed down in your family for generations or the organic mattress your splurged on last year.)

If it fits in a box, go ahead and mark on all sides of the package that the contents need special care. Make sure to note any breakable items on the inventory, too, and tell the movers when they show up, Daly recommends. And don’t forget about moving insurance.

That said, your highly valuable and precious items should be packed by professional packing or crating companies—which you might need to hire in addition to your moving company.

Daves recalls a client who once had to move a Steinway grand piano. “For things like that, there is absolutely no reason to go cheap,” she says. “Hire the professionals.”

Whom do you call? Start by contacting the store where the item was purchased. It can recommend a company that specializes in crating such pieces.

“If it’s something like a statue, I might look up a museum services company,” she says. “They’ll build beautiful crates that are specific to what you have.”

Yes, it’ll cost some bucks. But dishing out the cash for packing professionals also takes the responsibility off of you.

“That’s one of the bonuses of having a moving company or [professional] third party pack your items—they’re liable for anything that gets damaged inside,” Daly says.

6. Check your stuff before you let the movers go

Unfortunately, all the planning in the world can’t stop accidents from happening—furniture gets scraped, boxes get dropped, antique crystal gets shattered. The key is to arm yourself against those scenarios with diligence and protections at every step of the moving process.

Once your belongings have been delivered to the final destination, make sure to do a final walk-through before the movers close up the truck and drive off into the sunset.

We know: Moving is utterly exhausting, and you might be tempted to just skip it, sign on the dotted line, and be done. But if you find damage in the unpacking process that you didn’t note on your final walk-through, Daly says, you’ll be hard-pressed to get your moving company to take responsibility for it.

Take thorough notes and photos of any damage you discover. Don’t stop with just photographing the damage—make sure you snap a few pictures of the packaging and boxes, too.

“The idea is that someone can look at your documents and get an idea of what happened or what went wrong” when it comes to filing an insurance claim, Daves says.

Remember those notes and photos you took before the move? They’ll come in handy now. Use them to bolster your claim that something went wrong—and that it wasn’t your fault.

 
Cinnamon Janzer is a journalist and writer based in Minneapolis. Her work has appeared in Fast Company, USA Today, New York magazine, and more. You can read more about her at www.cinnamon-janzer.com
 

To keep the good vibes rolling from the moment you set foot into your new place until every last knickknack is unpacked, follow this valuable advice from pros on protecting your valuables. You’ll be glad you did.

Are you fully insured?2018-09-23T07:47:20+00:00

All of our movers are fully insured and bonded.

We require our movers to be licensed and insured.  Moving Company’s reviews each of our moving company partners before we allow them to offer quotes through our service. Here are the Moving.com criteria that all movers must meet so that we can ensure you are receiving trustworthy, safe, and reliable service:

You can search the internet and contact movers one by one to find help for your next move. Or, you can use Moving.com to compare quotes from hundreds of long distance movers or local movers near you at no cost and no obligation. Moving.com is committed to partnering with the highest quality moving companies from only licensed and insured movers, to help you reduce the time, cost, and stress of the moving process.

We educate you about online fraud and scams.

  • Movers must possess the proper operating authority needed to operate as a household goods carrier.
  • Each mover must possess the appropriate amount of insurance coverage needed to transport household goods.
  • Interstate movers (i.e. state-to-state) must provide valid USDOT and/or MC license numbers.
  • Intrastate (local) movers (i.e. within state lines) must provide valid license numbers based on imposed state or federal requirements.
  • Movers may use only their Legal or DBA (doing-business-as) Name in their interactive advertising campaign.
  • Each mover has acknowledged and agreed to that the resale and/or redistribution of leads is strictly prohibited.
  • All interstate movers have acknowledged and agreed to abide by the 110% rule for collecting charges on non-binding estimates.

When you allow Moving.com to provide you price estimates or quotes from local, long distance, or international movers, you can be assured that you’ll be working with the best moving companies we could find. You can read more about our vetting process in our Commitment to Quality below.

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